Shipping & Returns

We offer FREE standard shipping on orders over $150.

 

Many of our items are heavy and costly to post, so we offer a $15 flat rate on Standard Shipping to help our customers save on shipping. 

 

Express shipping is available for $20 flat rate per order. 

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For any faulty or damaged goods, we offer a full refund or exchange if sent back to us within 7 days of receiving your order. If you have any issues with your order, please contact Bao Alchemy via email hello@baoalchemy.com.  We love feedback and will always do what we can to assist our customers.